Website Development

Website Maintenance

No brick-and-mortar business owner thinks all the work is done the day a business opens its doors. Inventory must be ordered and adjusted. Customer lists need to updated; prices must be monitored.

Floors need to be swept, cash registers balanced and displays updated for the season.
Fall behind on mundane maintenance and the business will start to falter.

The concept is exactly the same with a website. Web site maintenance is critical to proper operation. Without it, your visitors will experience slow download times, broken links and error messages that will prevent them from returning.

Maintenance Costs

There are a few maintenance options.

24-Hour Service

Most of our clients choose to email us their requested changes, we complete the changes within one day.  The details for this service are as follows:

  • Requested changes emailed to us
  • Changes completed within one business day
  • Email confirmation to business upon completion
  • $45.00 per hour
  • Billed in 15 minute increments
  • Invoiced at the end of every month including a log sheet of what was completed

5-Day Service

A more cost effective way to keep your website maintained:

  • Requested changes emailed to us
  • Changes completed within five business days
  • Email confirmation to business upon completion
  • $45.00 per hour
  • Billed in 15 minute increments
  • Invoiced at the end of every month including a log sheet of what was completed

Custom Contracts

We can negotiate a monthly contract including:

  • When the updates will be completed
  • Approximatly how many hours of updates per month
  • Set monthly charge
  • Contract of 6 months, 1 year or 2 years

The Custom Contract option is suitable for businesses that want to know what to expect every month for billing.

Maintenance Guidelines to keep your site up and effective

Online Hit Counter

An online hit counter is a vital part of discovering how effective your website actually is.  It can tell you where the visitor is coming from so you can ensure you're targeting the right audience, find out if they're coming to you through search engines or other websites, and if they're revisiting your site.  We can also view how much time they've spent on your site – if they come and go within seconds, we know that the site either isn't offering the information they were after, or didn't get their attention for various other reasons.

Read and Respond to Email Promptly

Studies have shown visitors expect responses to their e-mail messages within an hour. Even if it's just to say, "I know about the situation and I'm working on it," get back to them quickly.

Change in Content

Consistently updating your website, particularly the home page, will build trust in your patients and potential team of staff that they're dealing with professionals, and will keep people coming back.  Keep the content current, change text, photos etc on your site every week or month.